Q&A
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Your Questions, Answered
➕ Q: What is BlancSkin?
A: BlancSkin is a premium skincare brand specializing in products formulated with high-quality ingredients designed to nurture and care for the skin, especially for conditions like eczema.
➕ Q: What skin conditions does BlancSkin address?
A: BlancSkin specifically targets skin conditions such as eczema, dryness, and sensitivity, offering effective solutions for those struggling with these issues.
➕ Q: Are BlancSkin products safe for children?
A: Yes, BlancSkin products are formulated to be gentle and safe for all ages, starting from newborns. They are suitable for use throughout generations, making them an excellent choice for families looking for effective skincare solutions.
➕ Q: If I don’t have sensitive skin or eczema, can I still use BlancSkin products?
A: Absolutely! BlancSkin products are designed to enhance the overall health and appearance of your skin, regardless of whether you have sensitive skin or eczema. Our formulations focus on providing maximum hydration and nourishment.
➕ Q: Why is Essence the first step of skincare after washing?
A: Essence serves as the essential first step after washing because it provides your skin with a base layer of vital nutrients and moisture. This initial hydration prepares your skin to effectively absorb subsequent products.
➕ Q: What are the key ingredients used in BlancSkin's formulations?
A: BlancSkin utilizes a variety of natural and scientifically backed ingredients, including electrolytic water, plant extracts, and moisturizing agents to ensure skin nourishment and care.
➕ Q: Why does BlancSkin offer only a few skincare products?
A: BlancSkin offers only a few carefully curated skincare products because we prioritize excellence in quality over quantity. Our products are designed to last a lifetime and utilize advanced technology that focuses on absorption.
➕ Q: Why can the same BlancSkin products be used for all seasons?
A: BlancSkin products are designed to be versatile and effective for all seasons because they address a wide range of skincare concerns with just a few high-quality items.
➕ Q: Why doesn’t BlancSkin offer an eye cream?
A: BlancSkin does not offer a separate eye cream because our skincare formulas contain minuscule molecules designed for quick absorption and can be safely used around the delicate eye area.
➕ Q: What is the shelf life of BlancSkin products?
A: Most BlancSkin products have a shelf life of approximately 2-3 years. Since our products are made from natural ingredients, we recommend storing them in a cool, dry place.
➕ Q: Does BlancSkin test on animals?
A: No, BlancSkin is committed to cruelty-free practices and does not test any of its products on animals.
➕ Q: Where can I buy BlancSkin products?
A: You can purchase BlancSkin products directly from our official website at www.blancskin.com and through authorized retailers.
➕ Q: After ordering online, when will I receive my products?
A: We pride ourselves on our next-day delivery service. Once you place your order, you will receive a notification with all the relevant shipping information.
➕ Q: What sets BlancSkin apart from other skincare brands?
A: BlancSkin stands out due to our commitment to using high-quality, natural ingredients and our scientifically backed formulations.
➕ Q: What makes BlancSkin's products effective for eczema?
A: BlancSkin products are formulated with unique, nourishing ingredients that deeply hydrate and soothe the skin, aiming to restore its natural barrier.
➕ Q: Can I use other skincare brands in conjunction with BlancSkin products?
A: While you can use other skincare brands alongside BlancSkin products, we do not recommend it as many contain harsh ingredients that may hinder the effectiveness of our formulations.
➕ Q: Are BlancSkin products suitable for all skin types?
A: Yes, BlancSkin products are designed to be suitable for all skin types, providing hydration, nourishment, and soothing properties.
➕ Q: Do BlancSkin products have any artificial fragrances or dyes?
A: No, BlancSkin is committed to using natural ingredients and does not include artificial fragrances, dyes, or harmful chemicals in our formulations.
➕ Q: Can I use BlancSkin products while pregnant or breastfeeding?
A: Yes, our products are formulated with natural ingredients and are safe for use during pregnancy and breastfeeding.
➕ Q: How can I get in touch with customer support?
A: You can reach our customer support team through our website's contact form, or by emailing us directly at info@blancskin.com.
➕ Q: I’ve heard it's important to change skincare products to shock the skin and improve it. Why does BlancSkin only have a few items since 1991?
A: At BlancSkin, we believe that when products are produced with excellence, there is no need for constant change.
➕ Q: Can I use BlancSkin face products on my body for eczema?
A: Yes, you can use BlancSkin face products on your body for eczema! Our formulations are designed to provide comprehensive care.
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about Us
Years ago , Akiyama San faced a heart-wrenching challenge when his three daughters suffered from persistent skin sensitivity and eczema. Determined to find a solution, he founded BlancNeige in 1991. Through unremitting efforts and persistence, he successfully treated his daughters' long-standing skin problems and inspired a passion for allowing more people to benefit from skin care.
Our expertise
With more than 30 years of experience , BlancNeige is a Japanese high-end skin care brand that focuses on caring for the skin from the bottom up. Our products use the same water source as NASA to ensure the best skin care results. The flagship product combines rare seaweed from Aso Volcano , patented three-chamber electrolyzed water and Nobel Prize-winning ingredients , and is blended with 18 kinds of natural Kampo essences to provide long-lasting repair and nourishment to the skin.
Quality Commitment
Over the years, we have invested resources in product development rather than advertising, ensuring our customers receive the highest quality skin care products. Our ingredients are carefully selected to meet the standards of the Japanese royal family, and each product undergoes strict quality control. From raw materials to packaging, they are 100% made in Japan , and have obtained ISO9001 and Ministry of Health and Welfare professional certifications .
social responsibility
We are committed to corporate social responsibility (ESG) and donate a portion of our proceeds to scholarship programs that support Japanese children. Education is the key to changing lives, and through these efforts we can help more children realize their dreams.
Environmental protection concept
Our company philosophy has always been to protect the earth and implement solar power generation systems to leave a bright future for the next generation. We hope that everyone can have healthy, happy, soft skin and enjoy the best skin care products at reasonable prices. With these missions, we will join hands with customers and promote them to the world.
Featured product
AT Hydra Series - Ultimate Healing Hydration Collection for Sensitive Skin
Discover the power of the AT Hydra Series, expertly formulated to cater to sensitive skin, alleviate eczema, combat acne, and achieve a brighter complexion. This hydrating skincare collection provides essential nourishment, leaving your skin perfectly hydrated and radiant—ideal whether or not you struggle with eczema.
Included Products:
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AT Hydra Soap (320ml) - HKD 399
Description: This gentle cleanser effectively removes impurities while calming sensitive skin and retaining moisture. Perfect for everyday use.
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AT Hydra Lotion (100ml) - HKD 569
Description: A lightweight and hydrating lotion that not only reduces acne but also brightens the skin. Ideal for achieving an even skin tone.
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AT Hydra Gel (110g) - HKD 549
Description: Our soothing gel is perfect for calming dryness and inflammation associated with eczema. Provides a refreshing and cooling feel.
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AT Hydra Oil (20ml) - HKD 319
Description: A luxurious oil that deeply hydrates, fights acne, and enhances skin luminosity. A must-have for your skincare routine.
Key Benefits:
- Deep hydration for sensitive skin and eczema relief
- Effective treatment for acne and skin whitening
- Enhances overall skin radiance, suitable for all skin types
- Natural and gentle ingredients for optimal skin health
How to Use:
- Cleanse with AT Hydra Soap for a fresh base.
- Moisturize with AT Hydra Lotion for all-day hydration.
- Soothe irritated skin with AT Hydra Gel.
- Lock in moisture using AT Hydra Oil for additional hydration and nourishment.
Why Choose the AT Hydra Series?
Pamper your skin with our AT Hydra Series—a perfect blend of nature and science designed for sensitive skin care. Enjoy healthier, brighter skin with each use.
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